
One customer, David Atkin, said he has been left £4,000 out of pocket by the firm. "I've had a stag do booked with Weekends Direct since March, for this weekend (22 August). I wanted to pay on credit card but they asked me to pay cash as a cheque/credit card wouldn't clear in time," he said.
"I paid them £4,000 straight into their bank account. They closed down the website so I can't access all my receipts etc which were on there. I can't contact them at all, if I hadn't happened to have checked my email account then I would have been none the wiser, we would've turned up for the stag do in Oxford and been turned away.
"There are 37 of us going. The hotels/clubs we are going to haven't been paid and refuse our booking. It is absolutely disgusting, as the customer I have no rights, I have lost everything and I am not guaranteed ever getting any of the money back let alone all of it."
Event blogger and commercial dIrector of Chillisauce, William Bicknell, was one of the first to respond.
"The company that sold you the package should by law protect any money that you have paid to them so in case of financial failure of the company you can be re-imbursed," he said. "Your next step should be to contact trading standards who should help you pursue your claim."
Further advice came from James Baddiley, who offered support for another disgruntled customer, Matt Rock.
To add your own comment and let us know your thoughts.