
Disney鈥檚 festive spot, 鈥From our family to yours鈥, has topped the third and final instalment of Unruly鈥檚 emotional response ranking.
The research, which measured the emotional responses of UK consumers across 66 ads, found that Disney鈥檚 Christmas ad garnered an intense positive emotional response from 45.1% of viewers.
Created in-house by Disney, the ad follows the bond between grandmother Lola and her granddaughter who share a mutual love for a stuffed Mickey Mouse toy.
Coca-Cola鈥檚 Taiko Waititi-directed ad 鈥The letter鈥 earned second spot with an intense positive emotional response from 43.5% of viewers, followed by newcomer Great Ormond Street Hospital鈥檚 鈥Home for Christmas鈥 (40.0%), Lego鈥檚 鈥And I think to myself鈥 (38.9%) and Aldi鈥檚 E.T.-inspired spot (38.2%).
Amazon ranked sixth with 鈥The show must go on鈥 鈥 which stars French ballerina Ta茂s Vinolo as an up-and-coming dancer and gained an intense positive emotional response from 38% of viewers 鈥 while 厂补颈苍蝉产耻谤测鈥檚 鈥Gravy song鈥 (37.7%), DFS (37.0%), Not On The High Street (36.3%) and Argos (36.0%) rounded off the top 10.
鈥淧eople are clearly in the mood for high-budget, epic storytelling this festive period,鈥 Rebecca Waring, global vice-president of insights at Unruly, said.
Waring added that Covid-19 references and serious tones are not resonating well with customers.
The positive reaction to 厂补颈苍蝉产耻谤测鈥檚 ad, by Wieden & Kennedy, stands in contrast to the racist backlash it received on social media from some viewers for its depiction of a black father and daughter discussing their Christmas traditions.
Waring said: 鈥淚t was heartening to see Sainsbury's, one of this year's most distinctive creative executions, score so highly.
鈥淥ur data shows that when testing against a nationally representative sample, negative responses are negligible, and this was one of the most moving ads of Christmas 2020.鈥
Last year, Very's "Pass the parcel" was ranked the UK鈥檚 most emotionally engaging Christmas ad, with John Lewis & Partners and Waitrose & Partners' "Excitable Edgar" claiming second spot.
Although John Lewis and Waitrose鈥檚 鈥Give a little love鈥 made it in to the top 10 in the previous instalment of Unruly's ranking, it failed to make the final cut 鈥 as did other major campaigns from brands such as Tesco and McDonald's.