Topic page for Zappos at 北京赛车pk10 UK

北京赛车pk10 UK topic page, a collection of Zappos articles and analysis

Articles: 5 Results
Rob Siefker, director of customer loyalty, Zappos
February 22, 2013 by Jane Bainbridge

Zappos' Rob Siefker: 'Good customer service starts at the top'

Zappos' director of customer loyalty talks to Jane Bainbridge about why he believes it has become famous for its customer

Helen Edwards on branding
February 09, 2011 by Helen Edwards

Helen Edwards on Branding: Giving customers the boot

More brands should follow US shoe retailer Zappos' lead and kick abusive customers into touch.

Quidsi: acquired by Amazon
November 08, 2010 by Sarah Shearman

Amazon acquires ecommerce rival Quidsi

Amazon has acquired rival ecommerce company Quidsi for around $540m (拢334m), according to reports.

Andrew Walmsley
May 25, 2010 by Andrew Walmsley

Andrew Walmsley on Digital: Perfectly in step

Web-based footwear retailer Zappos has developed a mould-breaking approach to customer service.

Ignited... blog post
July 15, 2009 by Matt Williams

US retailer slammed for wasting agency's time

LONDON - Zappos, the online footwear retailer, has been blasted by US agencies for failing to give enough attention to