QEIICC exceeds revenue targets as multi-million pound refurb begins

The Queen Elizabeth II Conference Centre (QEIICC) in London has reported its event revenues are 143% ahead of target, as the venue undergoes a £12m refurbishment.

London venue QEIICC exceeds event revenue targets
London venue QEIICC exceeds event revenue targets

While conferences incorporating catering and exhibition space are generating the highest number of enquiries, the venue said the level of requests for receptions, awards dinners and meetings is also high.

Enquiries were up 26% in quarters one and two of 2014 compared with the same period last year. QEIICC also revealed room hire generated revenue higher than ever achieved in a single month in the venue’s 28-year history.

Interface, the QEIICC’s in-house audio-visual service, also surpassed its budgetary forecast for June, achieving its highest ever revenue in a single month, while the venue’s catering partner Leith’s saw revenue rise by 83% in June compared with the same period in 2013.

Mark Taylor, chief executive of QEIICC, said: "This excellent team and business performance continues to suggest that the market is maintaining its recovery and we’re feeling very positive. Our client feedback continues to be exceedingly impressive with many positive comments and high satisfaction ratings.

"Overall client satisfaction for the last quarter was 98%, so I’m delighted not only with the volume of business we’re enjoying, but with the exceptional quality of our delivery too."

The QEIICC’s refurbishment programme began on 19 July, and the venue will re-open on 1 September. Updates include a refurbishment of the main entrance foyer, reception and registration areas, improved connectivity between the ground floor and first floor for Churchill Auditorium, the replacement of all carpeted floor surfaces and the replacement of the centre’s conference chairs and tables.

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