Claydon Heeley poaches Texaco's head of loyalty

LONDON – Claydon Heeley Jones Mason has hired Texaco's head of loyalty Nick White to lead its customer loyalty business.

White's appointment comes as the agency's data division works on a new loyalty methodology and follows new-business wins including Mercedes' direct business worth £10m and Egg's £30m account.

Nigel Jones, chief executive of Claydon Heeley Jones Mason, said: "Hiring Nick is a coup for the agency. His years of client-side experience, developing loyalty programmes with brands like Texaco and Fitness First, will add a dimension to our offering that will set us further apart from our competition."

As well as the recent wins, the agency also has a place on the Unilever relationship marketing roster and the COI's direct roster. Other relevant clients White could find himself involved with include Callaway Golf and Sony PlayStation.

According to White: "There aren't many agencies who would hire someone with pure client-side experience. Claydon Heeley's outlook is refreshingly accommodating."

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