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Here’s a selection of some of the stand-out "questions" from the fateful session:

Our Customer Services Director Bert Pijls will be taking part in a Q&A about our price rise at 1-2pm. Tweet your questions using ! — British Gas (@BritishGas)

Hi Bert, which items of furniture do you, in your humble opinion, think people should burn first this winter? — Lee Vincent (@LeeJamesVincent)

. What is the best temperature to thaw an elderly relative at and what seasoning would you use with one? — TechnicallyRon (@TechnicallyRon)

. have you found a way to channel angry customer feedback into electricity? — Felicity Morse (@FelicityMorse)

would it be ok to burn the corpses of your board of directors when I can't afford heating? — Matt Kelly (@Matt_Dot_Com)

"Will you pass on the cost savings from firing your social media team to customers?" — James Ball (@jamesrbuk)

24,000 pensioners died from cold last year, . Are you trying to round it up? — fleetstreetfox (@fleetstreetfox)

My office has a window where the sun comes in and makes the side of my head really hot. How much do I owe you? — Dean Burnett (@garwboy)

Can you recommend a good energy supplier? — 500ml (@ncguk)

Whats yours favourite toilet roll?! £20 or £50 notes?! — BROWN BEAR (@__THE_BEAR__)

Have you considered changing your corporate slogan to something a bit more honest? — Lisaaaargh! (@BiscuitAhoy)

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