Adwatch (Mar 28) top 20 recall: Boots

The brand's latest ad is likeable but also a tad formulaic and predictable.

Boots ad features wait for a friend to come out of 'hibernation'
Boots ad features wait for a friend to come out of 'hibernation'

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It's five years since Boots gave us a masterclass in retail marketing with its 'Here come the girls' Christmas ad. Sassy, funny and confident enough not to take itself too seriously, it knew its audience. In addition, it showed off tons of product. It was an absolute winner.

Fast-forward to now, and what's changed? Well, the bloodbath on the high street provides us with a fascinating marketing spectator sport in separating the retail heroes from the retail zeros.

In one corner, there's the innovative glitterati such as Sainsbury's, Waitrose and M&S, which recognise that value has shifted from chavvy to savvy, and are taking market share by the scruff of the neck, marrying a quality promise of 'Eat well for less' with a memorable initiative such as 'Feed your family for a fiver'.

In the other corner, there's the panickers such as Tesco which are scurrying to the nearest 'Price Drop' campaign. Without fresh insight to reframe everyday value, 'Every little helps' feels smaller by the day.

Then there's the plodders, the businesses that just get on with doing what they do, with little fuss. This seems to be where Boots has ended up. Still flogging '3 for 2', under a generic promise of 'feel good'. There's no digital thingumajigs, no radical Shoreditch social-media Groupon-style deals, no inspiring community project such as Levi's Braddock Town, no trailblazing second-screen interactive wotsit. Yaaaaaawn.

Instead, we have marketing that aims to keep on keeping it simple. Thirty seconds of good old-fashioned telly: check. 'Here come the girls' music to boost branding: check. '3 for 2' promotion: check. So far, so predictable.

What raises this ad above the forgettable is strategic and creative crafting that adds executional charm. Somewhere in the mix there's a neat insight linked to the spring being a time for trying out new stuff. So we see one girlfriend wait for the other as she 'comes out of hibernation'. It may not be extraordinary, but what it lacks in edgy ambition it makes up for in humanity: it's confident, fun, tongue-in-check and true to its target.

It's probably just about enough to keep its customers coming through the door, buying a bit of product and feeling good about Boots.

Sometimes keeping things simple is simply good enough.

Verdict: 5/10.

There's lots to like here at a craft level. However, Boots does feel like it's in danger of becoming formulaic. Overall, a bit of a missed opportunity.


Adwatch (Mar 28): Top 20 recall TV ads
Latest Mar-21 Brand Agency/TV Buyer Recall
rank       %
1 (–) Aldi 

McCann Erickson
Manchester/Universal
McCann Manchester

44
2 (11=) Tesco  The Red Brick Road/
Initiative
41
3 (–) Rowntree's
Randoms
 
JWT London/Mindshare 39
4 -5 Cadbury
Creme Egg
 
Fallon London/PHD 38
5 (–) Argos  CHI & Partners/Mindshare 37
6 (–) ING Direct  BMB/PHD 36
7 (–) Territorial
Army
 
Publicis/M4C 35
8 (8=) Sky TV  Brothers & Sisters/
MediaCom
33
9 (–) Boots  Mother/OMD UK 32
10 (–) DFS  Krow/MediaCom 29
11 (-) Dettol  Euro RSCG Worldwide/
Zenith
27
12 (-) Volkswagen
Up
 
Grabarz + Partner/
Mediacom
26
13= (21=) The Sun on
Sunday
 
CHI & Partners/
Mindshare
25
13= (-) Homebase  Leo Burnett/
Mindshare
25
15 (-) Jacamo  The Gate Films/Carat 24
16= (15=) Currys &
PC World
 
M&C Saatchi/Walker
Media
22
16= (2) L'Oreal
(Casting
Creme Gloss)
 
McCann Erickson/Zenith
Optimedia
22
16= (10) KFC  Bartle Bogle Heagarty/
Walker Media
22
19= (17) Morrisons  DLKW Lowe/MEC 19
20 (-) Lloyds Pharmacy  TDA/Carat 18
Webwatch (Mar 21): Top 20 recall online ads
Latest Mar-21 Brand Agency/TV Buyer Recall
rank       %
1 -4 Netflix  Goodby Silverstein
& Partners/MEC
28
2 (–) Experian  In-house/Harvest 26
3 -8 Virgin Media  DDB London/Fifty6 23
4 -1 Sky TV  Brothers & Sisters/
MediaCom
21
5= (–) Match.com  In-house/In-house 18
5= (–) T-Mobile  Saatchi & Saatchi/MEC 18
7= (–) Cadbury
Creme Egg
 
CMW London/PHD 17
7= (–) Vodafone  TBG Digital/TBG Digital 17
9= (–) Orange  Poke/MEC 16
9= -7 Comparethe
market.com
 
VCCP/ZenithOptimedia 16
11 (-) Halifax  Adam & Eve/MEC 14
12 (-) Walkers  AMV BBDO/OMD UK 9
13 (-) Royal Caribbean
Cruises
 
JWT London/AMS
Media Group
8
14= (-) Park Inn  In-house/Mediacom 7
14= (-) Ford Ranger  Wunderman/Mindshare 7
14= (-) Natwest  Glue Isobar/ Zenith
Optimedia
7
14= (-) Boohoo.com  In-house/In-house 7
18 (-) 3 Mobile
Network
 
Wieden & Kennedy
London/Mindshare
6
19= (-) GiffGaff  M 5
19= (-) Digigood  In-house/In-house 5

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