Young & Rubicam has finally done it. It’s taken a decade of
near-military planning but this week the agency landed the lion’s share
of the mammoth Ford account, scooping the Ka and Fiesta across Europe.
For Ogilvy & Mather - until yesterday Ford’s lead agency - the news is
nothing less than devastating.
Tom Bury and Richard Pinder, O&M’s deputy chairman and managing director
respectively, learned the gloomy news on Tuesday morning - Y&R having
been informed on Monday evening. The switch came just days after Y&R won
the pan-European launch of the Focus, the successor to the key Escort
marque (±±¾©Èü³µpk10, 10 July).
Y&R’s crusade began in 1988 when the agency hired John Banks, the former
head of Ford at O&M. Until then, the agency had a dubious claim on the
Ford advertising business: it handled the massive direct marketing
account through its subsidiary, Wunderman Cato Johnson, and had a
foothold on the above-the-line work via its German agency. But nothing
else.
It took until 1994 for Y&R to make its first in-road on the advertising
business with a pan-European launch project which turned out to be for
the Galaxy people carrier. At the time, an O&M executive dismissed the
news as a mere irritation: ’Every time we’ve been forced into a
competitive situation with Y&R, we’ve beaten it. Ford had to give Y&R
something and this assignment is 90 per cent direct marketing.’
Foolish words. The Galaxy launch was a triumph - and O&M was under
attack.
Since then, Y&R has launched the Puma - for which it created the much
lauded commercial featuring Steve McQueen - and is currently creating
advertising for two European launches, the Cougar and the Lincoln, both
gained without a pitch. In 1997, Y&R made an almost successful bid for
the Ka account with an appealing idea based on the cult movie, the
Italian Job. Then came the Focus triumph.
The bitter irony for O&M and its executive creative director, Patrick
Collister, is that the agency has played a vital part in the renaissance
in Ford’s advertising. Before 1995, the account had been a creative
wasteland.
Y&R’s Galaxy launch upped the ante. O&M responded, hiring Leon Jaume to
boost creativity on the account and, under Collister’s leadership,
created the innovative ’faces’ campaign for the Fiesta and the
distinctive ’what do you’ commercials for the Escort.
However, during this time, O&M was plagued by cock-ups of its own
making.
First there was the sensational 1996 blunder when white faces were
superimposed over black ones in a below-the-line campaign; then, earlier
this year, a spoof of the Full Monty was pulled because it failed to
include the requisite black actor. Finally, the agency allowed that Ka
football boot ad on air. Senior agency executives privately admitted the
ad was a mistake and it was re-edited last month. Ford was said to be
furious. The agency was further damaged by the departure of Jaume and
his creative colleague on Ford, Billy Mawhinney, in the same week
(±±¾©Èü³µpk10, 23 January).
At the same time, O&M has been battling to restructure its Ford
operation in the image of its client, which is taking an increasingly
pan-European stance. Ford of Europe posted appalling results in 1996. It
has since tightened its grip on advertising. Ian McAllister, Ford UK’s
chairman, now works closely with his colleagues in the major markets in
the pursuit of pan-European campaigns.
Against this landscape, Y&R’s track record for spotless and highly
successful pan-European launches - the Galaxy, Puma and the
soon-to-launch Cougar - is in its favour.
Y&R
Ford branding
Ka Fiesta
Focus (autumn ’98 launch)
Cougar (January ’99 launch)
Galaxy
Puma
Explorer
Windstar
Lincoln
Corporate styling for all advertising
O&M
Mondeo
Commercial vehicles
Ford dealership
Escort (phased out by 2000)..TX.-
THE BATTLE FOR FORD
1988: Y&R recruits John Banks
September 1994: Y&R wins launch of Galaxy
February 1996: Ford blames O&M for racial gaffe in a below-the-line
campaign November 1996 O&M launches the Ka
February 1997: Ford appoints O&M to handle the pounds 13 million
dealership account
March 1997: Y&R wins pitch against O&M for Puma launch
September 1997: Y&R given pounds 30 million pan-European Cougar launch
without a pitch
March 1998: Ford pulls an ad based on the Full Monty in a bid to avoid
race row
January 1998: O&M’s creative heads on Ford, Leon Jaume and Billy
Mawhinney, quit
February 1998: O&M creates the ’football boot’ ad for the Ka
May 1998: O&M hires Malcolm Gaskin and John Kelley to look after Ford
creatively
July 1998: Y&R nets Focus launch.