Ryanair finally publishes list of 400,000 cancelled flights and admits to 'mess-up'

Ryanair has notified 400,000 passengers that their flights have been cancelled after leaving 18 million people on the hook for the past few days.

Ryanair finally publishes list of 400,000 cancelled flights and admits to 'mess-up'

Ryanair's announcement on Sunday that it would be cancelling 40-50 flights per day for the next six weeks led to passenger outrage and a plunging share price, reported . 

At a press conference held yesterday afternoon, chief executive Michael O'Leary admitted that the fiasco, initially blamed on a pilot-holiday rostering issue, was a mess of the company's own making. 

However, O'Leary also said he was sure that travellers who have sworn to boycott the airline would return because of the low cost of its flights. 

At the press conference, O'Leary said that 75% to 80% of passengers would be offered alternative flights within a day of their departure date. While compensation of €240 to €400 (£212 to £354) will be paid, the airline refused to compensate passengers for the cost of cancelled hotel rooms, hire cars and the like. 

Ryanair will also not compensate passengers for the cost of flying on another airline.

Market Reports

Get unprecedented new-business intelligence with access to ±±¾©Èü³µpk10’s new Advertising Intelligence Market Reports.

Find out more

Enjoying ±±¾©Èü³µpk10’s content?

 Get unlimited access to ±±¾©Èü³µpk10’s premium content for your whole company with a corporate licence.

Upgrade access

Looking for a new job?

Get the latest creative jobs in advertising, media, marketing and digital delivered directly to your inbox each day.

Create an alert now

Partner content