Radio One gets rapped twice in BBC complaints bulletin

LONDON - Listener complaints about swearing and rewarding a woman who urinated on a train have seen Radio 1 DJs, Colin Murray and Sara Cox, rapped in the latest BBC programme bulletin.

Murray, co-presenter of the Radio One show 'Colin and Edith', used the F-word while interviewing a celebrity. Although the presenter apologised immediately, the matter was raised after broadcast by the executive producer and later by the head of department.

Cox received one complaint from a listener after a "truth" competition on her Radio One show awarded a prize to a contestant who admitted to having urinated in a train compartment late that night. The complaint was upheld and management has discussed the issues arising from the finding with the executive producer.

The 'Today' show on Radio 4 came under the spotlight again, this time for impartiality. The Advertising Association complained that an interview with the chairman of the Food Standards Agency contained criticisms of the advertising industry without any opportunity for an industry representative response. The BBC found that the report should have included a balancing element and producers needed to be more vigilant in checking for impartiality.

Popular BBC One drama, 'Jonathan Creek', also came under fire when two viewers complained about the use of the F-word. The series was broadcast after the 9pm watershed so viewers should have expected some bad language, the report said.

'Top of the Pops' received 12 viewers complained after Eminem and his band D12, made lewd and offensive gestures during a live broadcast. The BBC ruled that next time the performance was broadcast an edited version of the dress rehearsal was to be used. Earlier this week, Ofcom also cleared the programme, saying that it considered the BBC to have taken all steps possible to prevent such an occurence.

In this quarter, the Programme Complaints Unit, soon to be changed to the Editorial Complaints Unit, dealt with a total of 402 complaints concerning 210 items.

Mark Thompson, director-general of the BBC, said: "We're aiming for a system that is fair, objective and transparent, so it's important that the Unit is seen to be genuinely independent, not only in the way it investigates but also in the conclusion it reaches."

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