It’s official: advertising groups have fallen in love with PR
agencies. Long the poor relation of the advertising world, low on
credibility and talent, and high on long lunches and promised press
clippings, PR agencies have now emerged as ’must have’ purchases on the
shopping lists of the big communications groups.
In the past two years, the world’s top three players - Omnicom, WPP and
Interpublic - have all substantially increased their exposure to PR:
Omnicom by buying Fleishman Hillard, the international network; WPP by
taking a 29.9 per cent stake in Sir Tim Bell’s quoted public relations
group, Chime, as well as acquiring local specialist agencies like
Buchanan, the financial PR business; and Interpublic for its pounds 180
million acquisition of what was then the world’s biggest independent
network, International Public Relations.
Not to be outdone, True North, ranked fifth in the world, is also
investing heavily in the development of an international PR network.
In the summer of 1997 it bought the London agency, Charles Barker, for a
reported pounds 11 million in a bid to expand its US PR business, Bozell
Sawyer Miller. Charles Barker BSMG, as it is now known, has since
snapped up two lobbying businesses in Brussels and London and is seeking
acquisitions in all the main European markets. In January, meanwhile,
BSMG acquired FRB, the New York investor relations agency.
True North’s PR business is thought to be the fastest growing in the
industry - around 35 per cent compound over the past three years. With
operating income at around dollars 115 million, the group ranks around
seventh in the global PR league, but has set its sights on getting into
the top three.
Elsewhere, smaller PR agencies have also been in demand. Abbott Mead
Vickers BBDO, now wholly owned by Omnicom, added Aurelia PR - the luxury
goods specialist - to its portfolio 18 months ago. While Omnicom pursued
a network acquisition strategy - it now owns the international brands,
Fleishman Hillard, Porter Novelli and Ketchum - AMV had long been
committed to buying UK specialists like Freud Communications, the
consumer business, and Fishburn Hedges, a corporate outfit. AMV’s
chairman, Peter Mead, says he is keen to buy more agencies provided he
can find quality operations. ’There just aren’t many decent ones left,’
he says.
Why are PR agencies flavour of the month? And why, when for years some
PR firms preached the doctrine of independence on the grounds that they
did not want to be subsumed by an advertising-led culture, are they now
selling out?
The most compelling reason is the intoxicating smell of money. Faced
with an advertising market that is growing by about 5 per cent a year,
the quoted communications groups have been drawn to the PR business
which, by contrast, is enjoying growth rates of around 14 per cent,
according to the Public Relations Consultants Association.
Martin Sorrell, WPP’s chief executive, saw his PR businesses grow by 21
per cent last year compared with an average 8 per cent from his ad
agencies.
Tim Sutton, chairman of Charles Barker BSMG Worldwide, is heading the
group’s drive into Europe. He says: ’Fund managers are expecting the
money spent on mass-market advertising to decline as a percentage of
client spend. As a result, they are looking for the quoted groups to get
exposure to all the other communications areas.’
PR is attractive because it can offer better margins than advertising
and other below-the-line disciplines. ’Advertising margins tend to be in
the region of 8-12 per cent, whereas PR margins seem sustainable at a
higher level - around 15 per cent,’ Sutton says. Some specialist areas
of PR, particularly financial, can deliver margins as high as 20-30 per
cent in a buoyant market.
But the dash into PR it is not simply about revenues and margins. Stock
market ratings also play a part. Ad agency groups have traditionally
been given a higher rating than PR firms by investors. Lord Chadlington,
the founder of Shandwick, floated it on the stock market, renamed it
International Public Relations and sold the business last year to
Interpublic which is rated on the US stock exchange at 33 times post-tax
profits.
’If you took International Public Relations paper and exchanged it for
Interpublic paper, you would have doubled your money,’ he says.
Of the independently quoted PR groups in the UK, Chime Communications -
valued at pounds 81 million - is the most highly regarded. But the 17
times multiple that its shares trade on is way below that of advertising
groups: Cordiant Communications Group, for instance is on 25 times and
WPP on 26.
This rating discrepancy has meant buying PR firms has made immediate
financial sense for the big quoted groups. Rupert Ashe, chairman of GCI
Focus, who sold his financial PR firm to Grey Communications last year
on a structured earn-out deal worth up to pounds 5 million, says:
’Private PR agencies can be bought by the quoted groups for multiples of
between five to ten times post-tax profits. Then they get an immediate
re-rating.’
So much for the financial wizardry, what of the PR business itself and
the quality of its offering?
Sorrell was one of the first to buy up international PR networks. Hill &
Knowlton came with the acquisition of JWT in 1986 and Ogilvy PR with
Ogilvy & Mather Worldwide in 1990. For years Hill & Knowlton struggled,
making losses in the early 90s and attracting criticism for working for
the controversial American Church of Scientology.
But now, thanks largely to the recruitment of Howard Pasteur, President
Clinton’s former head of congressional affairs, to run the business, the
group is thriving. It has just reported fees of dollars 206million, up
15 per cent on last time. Pasteur identifies North America and Europe as
buoyant markets, with London the network’s biggest office.
Sorrell says: ’The most important change that has taken place is that
public relations and public affairs have become more specialised. So the
opportunity to add real value and charge for that is greater. But the
key with all these businesses is leadership; I know it sounds trite, but
if you have the right leader, you win, if you don’t, you lose.’
Inevitably, many agencies cite the ability to cross-sell services as a
rationale for PR acquisitions. But getting to the bottom of just how
much PR business is won from advertising clients or vice versa is
tricky.
There is plenty of anecdotal evidence to support a case for
cross-referrals: Chime agencies handled the PR work around the launch of
Egg, the Prudential’s direct banking business set up last year, partly
because HHCL & Partners, its ad agency, devised the advertising
campaign.
But not everyone is a disciple of cross-selling. The one remaining
independent PR network is the privately owned Edelman Worldwide, which
has global fees of dollars 170 million. Richard Edelman, president and
chief executive, says: ’It is totally unproved that there is synergy
between advertising and PR. We’ve seen no slowing of our growth rate,
our clients like our independent view and, while we are happy to work
with ad agencies as partners, we don’t want to be part of one of
them.’
But the ’happy to be single’ line is what Lord Chadlington used to say
before he was acquired by Interpublic. ’I thought if you put PR first,
invested in the people, you would maintain quality and grow the
business. But the world has changed.’
He says one of his first tasks within Interpublic and as the head of its
three PR networks - Shandwick, Golin Harris and Weber - has been to
’show them that the quality of the PR offering is not going to let them
down’.
Few clients hand business to sister agencies just because they are
sisters - it is quality, not ownership that determines agency selection.
However, from a City perspective, the idea of cross-selling carries
weight. Ben Tompkins, a managing director at Broadview, the media and
hi-tech investment bank, says: ’People think it (one stop shopping)
works and are prepared to make acquisitions on that basis.’
Nevertheless, Bell says he cannot think of many situations where it is
appropriate to pitch advertising and PR together. ’Ad people deal with
middle management, PR people tend to deal with top management concerned
with corporate reputation and financial reporting,’ he says.
This point about access to the boardroom - which tends to be the case
for corporate, financial and public affairs specialists - is seen as one
of the industry’s strengths. Corporate reputation is a growth market and
increasingly falls to company chairmen and chief executives. One PR
agency head says: ’Ad agencies do not want to have non-aligned PR people
in the boardroom.’
All the communications groups interviewed for this article - including
WPP, Omnicom, Interpublic, Cordiant, Grey and True North - said they
want to buy more PR firms.
Last year, Michael Bungey, Cordiant’s chief executive, bought two US PR
operations, Churchill Group, a business-to-business agency, and The
Criterion Group, a travel specialist. He says: ’We are thinking about PR
very seriously. There have been problems with PR acquisitions because
lots of the firms hinged on one individual and lots of relationships
were one-offs. But everything has become more strategic; brands are
being controlled better and PR plays a role within that.’
Meanwhile at Grey Communications Group, Roger Edwards, the chairman and
chief executive, describes PR as one of his ’primary areas for
investment’.
He has around pounds 60 million of PR income from GCI offices in 30
countries and from Apco, the lobbying business, but says: ’In clients’
eyes it has become a highly valued skill. We want to be better at
consumer PR, at internal marketing and at crisis management.’ Buying
local agencies rather than networks and rebranding them will continue to
be the Grey strategy, he says.
It certainly looks set to be a sellers’ market for PR agencies over the
next few years. However, in a business where the assets are famous for
’going down in the lift every night’, buyers are unlikely to tie the
knot with anything less than the toughest of earn-out terms firmly
attached.
WORLD TOP TEN COMMUNICATIONS GROUPS WHICH OWN PR AGENCIES
Rank Name and PR agencies owned (networks in bold) Income
1 Omnicom Group dollars 4.15bn
Porter Novelli; Ketchum; Fleishman Hillard
Gavin Anderson; Freud Communications;
Fishburn Hedges; Aurelia PR; Government Policy
Consultants
2 WPP Group dollars 3.64bn
Hill & Knowlton; Ogilvy PR
29.9% of Chime Communications; Buchanan
Communications; Carl Byoir The Wexler Group;
Timmons; Alexander Communications; Blanc & Otus
3 Interpublic Group dollars 3.38bn
Shandwick International; Golin Harris
International; Weber Public Relations Worldwide
4 Young & Rubicam dollars 1.49bn
Burson Marsteller
Cohn & Wolfe
5 True North Communications dollars 1.21bn
Charles Barker BSMG
6 Grey Advertising dollars 1.14bn
GCI Group
Apco
7 Havas Advertising Group dollars 1.03bn
Euro RSGC International Communications
8 MacManus Group dollars 842m
Manning Selvage & Lee
9 Saatchi & Saatchi dollars 657m
The Rowland Company
10 Publicis dollars 625m
Publicis Consultants
UK QUOTED PR GROUPS RANKED BY MARKET CAPITALISATION*
Rank Group and PR brands Market value
(millions)
1 Chime Communications pounds 81
Bell Pottinger; Smithfield Financial; Opinion
Leader Research
2 Incepta pounds 64
Citigate (includes Dewe Rogerson)
3 Lopex pounds 26
Grayling; Westminster Strategy
4 Text 100 (Ofex Market) pounds 16.7
Text 100; Bite
5 City of London PR pounds 6
City of London
6 Holmes & Marchant pounds 3
Holmes & Marchant; Counsel; Counsellor
7 10 Group (Alternative Investment Market) dollars 2.4
Leedex
* As at 1 March 1999