Kim Manley caused one of last year's biggest stirs in the global
alcoholic drinks industry when he defected from Diageo's Guinness UDV to
arch rival Allied Domecq.
Though Manley, who was global brand director for Smirnoff before
crossing the divide to become Allied's chief marketing officer, insists
there were no hard feelings, the industry grapevine suggests otherwise.
One source says Manley was spoken of "in spitting terms" by Diageo
management after he left.
It would be surprising if Diageo had waved him off with a fond handshake
and best wishes. In his three years with Smirnoff, Manley introduced
several new flavours to the US market and was behind the successful
launch of Smirnoff Ice. Before that, he spent four years as Australasian
marketing director for United Distillers, the predecessor to UDV. As
another source says: "They're worried about what he knows - wouldn't you
be?"
Others suggest Manley's direct operating style didn't make him popular
with everybody at UDV. Says one: "He was a rougher grade of sandpaper
than a lot of them and he trampled over a lot of people."
So why did he defect? Manley, who spent his teens and much of his career
in Australia and still calls Sydney home, says it was nothing more
sinister than that he was an ex-pat and his three-year contract with
Diageo had run out. He adds: "It was always my intention at the end of
that three years to do something else."
It was the latest move in a colourful marketing and management career
that has so far encompassed Yamaha music, Australian designer fashion
brand Jag and Sara Lee lingerie. It's a career that has taken him all
over the world and, because less than 6% of Allied's drinks business is
in the UK, continues to do so. Although his job is based in London, he
has spent fewer than 45 days in the UK so far this year. With a small
child and another due next month, this situation won't be ideal forever
and Manley admits he will return to Sydney eventually. But there are
plenty of opportunities.
"Everyone gave me stick when we were buying Montana Wines because they
reckoned I wanted something I could go and run back home," he says.
"Well, if Philip (Bowman, chief executive) and I do what it is we talked
about in terms of shaping this business, I see no reason why I would
have to go and work for anybody else."
John Dixey, Sara Lee Intimate Apparel general manager for North Europe,
worked with Manley when he was group marketing director at the firm in
Australia and describes him as a "genuinely excellent creative
marketer".
He adds: "He repositioned all our brands for us in a much more exciting,
modern way and he wasn't afraid to be really different with his
advertising. He was always non-conformist and liked to stamp his own
mark on things."
Manley certainly hasn't wasted any time doing exactly that at Allied
Domecq. Since joining a little over a year ago, he has overhauled the
marketing department, jettisoning a number of senior marketers and
hiring new talent. He has also just completed a major review of Allied's
advertising roster and consolidated all advertising into three creative
networks (Marketing, November 1).
Another initiative is a huge consumer segmentation study involving
40,000 interviews across ten key markets, analysing why consumers choose
particular drinks for specific occasions. The alignment of drinks with
occasions will be core to Allied's future marketing strategy.
Manley's influence has been key to a wholesale change in the culture of
the £1.9bn wines and spirits empire. Under his leadership, the
business has been transformed from mainly production-driven to clearly
marketing-driven, with progress benchmarked against several different
industries, not just drinks.
However, Manley strenuously denies that he has simply implemented
Diageo-style marketing at Allied. "It would be foolish to do that," he
says.
"We are very different companies. We have a different brand portfolio
and brand proposition."
By all accounts, Manley's quiet manner and relaxed Aussie drawl belie a
tough businessman who doesn't suffer fools gladly. Harry McAulsden,
deputy group chairman at J Walter Thompson, which handles the Smirnoff
account, describes Manley as "strong meat, by anyone's estimation".
McAulsden adds: "He was incredibly decisive and supportive. When people
were dithering, he was always the one to say yes. He is very outspoken
and couldn't have cared less about politics or sensitivities in what
was, let's face it, a pretty political job. He just went storming
through with it."
Dixey agrees: "He was great fun. I always loved going out with him - he
was always so positive and inspirational. There is an old Smirnoff ad in
which a guy goes into a boardroom with a bowling ball, the board members
all turn into skittles and he knocks them down. It always reminds me of
him." The ad, unsurprisingly, is one of Manley's.
BIOGRAPHY
1986-1990: National marketing manager, Yamaha Corporation
1990-1993: General manager, Palmer Corporation
1993-1995: General manager, sales and marketing, Sara Lee Intimate
Apparel
1995-1998: Marketing director, Australasia, UDV
1998-2000: President, Smirnoff Company, Diageo (UDV)
2000-present: Chief marketing officer, Allied Domecq Spirits & Wines