John Hardie's smile is so broad it might have been drawn on by a
Walt Disney cartoonist. At first sight, the events of last week could
also have come straight out of a Disney film: ITV's noble but
battle-weary marketing and commercial director, abandoned by his
charismatic leader (Richard Eyre) then passed over for ITV's chief
executive post, finally lands dream job as managing director/senior
vice-president of Walt Disney branded TV for Europe and the Middle
East.
Perhaps not surprisingly, Hardie, 39, sees himself as more of a Buzz
Lightyear, the optimistic upbeat hero of Toy Story, than Cinderella-like
victim. In his view, his experiences of the past four years at ITV, and
in particular the past 18 months, have been an invaluable training
ground for landing his new job.
"I probably enjoyed the past 18 months more than the first two years. I
was perfectly happy working with Richard, but because I was able to fill
his shoes in some parts of the job with advertisers and ITV companies it
gave me a lot more opportunity to grow."
Hardie joined ITV in 1997 as part of Eyre's dream team with almost no TV
experience - he was previously a P&G lifer who had risen to be managing
director, Europe, for cosmetics and toiletry brands.
Four years on, he is credited with having done a difficult job well.
Mick Desmond, chief executive of Granada Enterprises, says: "He has done
a sterling job in two areas. First, in giving ITV real continuity both
in on-screen promotions and off-screen advertising and adopting a more
risk-taking approach to promotions; second, in managing bodies such as
ISBA and the IPA."
Rupert Howell, former president of the IPA and founding partner of ITV's
advertising agency HHCL, agrees. "He did a really good job in stepping
up to be the public face of ITV, he really connected with clients."
However, some industry sources question how well Hardie was treated by
ITV. As a contender for the chief executive role he was kept waiting
months before finally being told he hadn't got the job. More recently he
is said to have been left out of the loop on decisions such as the
appointment of Mother as creative agency for ONdigital and ITV
Sport.
Hardie refuses to bad mouth ITV and says had the Walt Disney job not
come up he would have been happy to stay put. Any attempt to present his
new position as something of a consolation prize, a sort of second best
to the top job at ITV, is to seriously underestimate the scope of the
role. Responsible for Disney's branded TV output - both the Disney
pay-TV channels and Disney-branded programmes across Europe and the
Middle East, Hardie will head a division of 350 staff with a turnover
running into hundreds of millions of dollars, making its Walt Disney's
biggest business outside the US .
According to Hardie's new boss David Hulbert, the president of Walt
Disney TV International, the role involves general marketing strategy,
responsibility for the growth of subscriber revenues from Disney's
existing pay-TV channels, overseeing plans for new channel launches and
managing the production of over 40 Disney branded shows - such as Diggit
on GMTV - in 24 countries across the region. "He will be the main
custodian of the Disney brand presence on TV in the region with tough
bottom line commitments to meet and execute," says Hulbert.
He adds that Hardie, who was appointed after a lengthy search, met the
job spec on a number of criteria. "He is a very competent general
manager, he's a great builder of teams and as a result of his experience
at ITV and P&G, he understands TV and brands very well."
Having been approached for various advertising agency and dotcom roles,
Hardie describes the job at Disney as "a spookily good fit". He says:
"It's the right kind of company with the right kind of ambition and
being able to run not only a broadcasting organisation, but a production
business, is particularly appealing to me."
In addition - although Hardie does not say this - unlike ITV, where the
focus is on managing decline in a fragmenting market, his new role
involves managing a growth business, still in its infancy. Last year
subscriber numbers in Hardie's region grew by 30%. "It has all its
potential ahead of it," he says.
Hardie sees two key challenges to his new role. The first is to make the
Disney Channel the pre-eminent family entertainment broadcaster and one
of the few definite channel choices in pay-TV.
The second is to strike a balance between Disney's global heritage and
strength tailored to local cultures. "The idea is that you watch Disney
for what it's great for, fantastic animation, great brands, having
children enthralled, at the same time as thinking this is something
relevant to me in my country."
The comparison he uses is McDonald's. "I admire the way it has
maintained the international brand integrity of McDonald's in this
country and yet you don't think of it as distant. As Disney builds in
the markets across Europe, it isn't a bad analogy for us to be totally
Disney and yet totally comfortable and connected with the local
culture."
BIOGRAPHY
1993-1994
Global category manager, Oil of Ulay Cosmetics
1994-1996
General manager, The Ellen Betrix Company, Germany
1996-1997
Managing director, Europe (cosmetics and toiletries), Procter & Gamble
1997-2001
Marketing and commercial director, ITV
2001-present
Managing director, Walt Disney branded TV, Europe and Middle East