Procter & Gamble is to unveil an international ad campaign that
will reposition its Febreze brand less than three years after
launch.
Despite its initial fast growth, industry sources suggest that Febreze's
recent sales have not met the firm's expectations.
The problem is thought to be that consumers see Febreze as a product
that gets rid of fabric smells, rather than preventing them
occurring.
P&G is this week poised to launch a TV campaign for Febreze through Grey
Worldwide. The ad represents part of an international attempt by P&G to
reposition Febreze as a cleaning product that consumers should use as
part of their daily household routine.
The ad, one of several being trialled across Europe, is understood to
show Febreze being used alongside regular household cleaning products in
a variety of situations, including improving the smell of a favourite
jacket and hand-me-down baby clothes.
But P&G has been told by the Broadcast Advertising Clearance Centre that
it cannot use the line 'Gets the smells out of fabrics for good' in its
marketing.
Grey has worked on the brand since its UK debut in January 1999. Its
last burst of TV advertising, in July 2000, used the strapline 'Fabrics
collect odours - Febreze cleans them away', and showed consumers
sniffing a car seat, bed and curtains.
When P&G launched Febreze, it was seen as creating a separate category
in the household goods market. In Marketing's 1999 Biggest Brands
survey, it emerged as the fastest-growing product of the year.
P&G posted a loss of $320m (£225m) for the fourth quarter
to June 30, 2001. Net sales in its fabric and homecare sector, where
Febreze sits, were down 1% to $11.66bn (£8.16bn). Unit
volume was down 2%, blamed primarily on performance in Western Europe.
Net earnings grew 13% to $1.64bn (£1.15bn).