Keynes is often credited with the idea of spending one's way out of
trouble but, in fact, he got it from my wife's family.
But with a recession upon us, the question is how to persuade your board
to maintain, or even increase, marketing investment during the dark
days.
Marketing has usually been the first to be cut in past recessions and it
is right up there now.
Here are some typical chief executive-type excuses for the marketing
budget. "They couldn't have continued spending unless they were stronger
anyway." "We don't have a choice: cutting marketing is the only way to
get to the figures the analysts demand." "Redundancy payments mean that
cutting headcount makes this year's numbers even worse." "If we don't
survive the short-term, there won't be a long-term." "My contract runs
out in 18 months so where's the problem."
What do you do? My colleague, Patrick Barwise, has an excellent book,
Advertising in a Recession, showing that firms holding steady emerge
better and stronger than those that cut their expenditure. The latest
issue of Market Leader provides similar evidence. My first advice is to
thoughtfully leave copies of both lying around for your senior
colleagues to stumble upon. This should help but it may not win the
war.
Now you have three choices: make a fight of it, go with the flow or just
go. Anyone making the third choice should be reading holiday brochures;
walking off the payroll just now will not make finding a new job any
easier.
The rest need to assess their options. Never mind the budget, does
winning the fight increase colleagues' hostility or respect? Is fighting
but losing necessarily bad? Does going with the flow damage marketing's
own internal brand equity both short- and long-term?
Assuming you decide to fight, the advice now is to concede that
marketing must face the music in these difficult times. Tell the chief
executive you are ready to lead a small cross-functional, high-level
team to provide a non-partisan solution. As the answer for year one must
not make year two any worse, and recession will continue for that long,
it must be a two-year plan. Now you can take the savings from downsizing
staff departments.
Far be it from me to suggest this as an opportunity to settle old
scores, but you could make a start with HR.
The plan should include conspicuous but not very substantive cuts in
marketing and some inconspicuous, but more substantive, cuts
elsewhere.
Now for the killer blow. Get your friendly accountants to calculate the
shareholder value for each of the three or four recession strategies the
firm could employ. Providing only two lacks credibility, but giving them
three or four looks like you are really trying, and accountants like
deploying Excel spreadsheets. If the numbers don't come out right, tweak
the residual values until they do. Chief executives never look at
residual values.
Once you have the winning plan, the chairman can tell the analysts,
before they start ugly rumours, about these sophisticated shareholder
value calculations that empower him/her to take the brave decision to
increase marketing investment. If that doesn't work, get out those
holiday brochures.