It's almost a year since a grinning, cigar-chomping Richard Desmond
strode into Ludgate House to take charge of Express Newspapers and
declared: "Everything's OK at the Express."
That a 'porn baron' who made his wealth from publishing the likes of
Asian Babes, Big Ones and Readers' Wives could be entrusted with the
future of the venerable Crusader - the centenarian Daily Express - was
greeted with abject horror by the majority of the media world.
But amid the cacophany of doomsayers, there were a few optimistic voices
suggesting Desmond could hardly do more damage to the ailing group than
its two previous owners.
Pointing to his success in building lucrative celebrity magazine OK!
and citing his shrewd reputation, they warned that the man should not be
underestimated.
Much-needed investment in rejuvenating the titles was promised by the
new owner.
The papers would benefit from OK!'s access to celebrity exclusives, but
The Express' traditions and editorial integrity would be respected. A
year on, how much of that promise has been fulfilled and is the group
now stronger or weaker?
Few would argue that the new ownership got off to a rocky start, as a
stream of respected senior executives rushed for the exit doors.
Some were pushed, but more, having experienced the brusque management
style of Desmond and his deputy, Stan Myerson, chose to seek pastures
new.
As for the newspapers themselves, the Daily Star, which found a natural
empathiser in Desmond, has benefited most from the change in
ownership.
Average sales for the past six months are up nearly 15 per cent on the
previous year. The Star's September ABC of 632,438 is an increase of
78,045 copies year on year. Nevertheless, the target of a 750,000 sale
by the end of this year is now looking decidedly ambitious.
The outlook for the two Express papers is rather gloomier. A popular
criticism of the new management is that it appears to have no coherent
strategy for the Express titles.
Marketing initiatives have tended to be governed by knee-jerk reactions
to competitors' promotions and short-term, opportunistic alliances with
OK! All have failed to halt the papers' long-term slide.
Sales of the Daily Express have fallen below one million, with the
average for the past six months down 9.4 per cent on the previous
year.
To rub salt in the wounds, the lost 100,000 readers appear to have
defected to the Express' bitter rival, the Daily Mail, whose sales are
up by nearly the same amount.
The Sunday Express has fared little better - its average
April-to-September sale fell 7.4 per cent on the previous year. On a
more positive note, aided by an aggressive yield strategy, ad volumes
have held up well amid a difficult market.
On the back of its circulation gains, the Daily Star's display volumes
are up 64 per cent, and ACNielsen MMS figures for January to August show
that display pages in the Express titles are down just 2.2 per cent on
last year. By comparison, the Mail titles are down four per cent.
Front-line sales leadership
Heading the sales offensive, Myerson - who is renowned as a tenacious
negotiator - may not be everybody's cup of tea, but media buyers testify
to his "bloody hard work" and his leadership from the front.
By accident or design, he has lost most of the senior sales team he
inherited, but has brought in several heavyweight replacements.
He has even succeeded in luring people from the highly remunerated ranks
of the Mail - although cynics suggest the new recruits' bountiful
salaries contain a sizeable element of danger money.
Media Planning press buying director Priscilla Rogan says any comparison
to the business' pre-takeover position is complicated by this year's
dramatic downturn in trading conditions.
"It's easy to say the group is weaker now, but is that the fault of the
new management or the economic climate?" she asks.
"They started out bullish and tried to increase yields, but it didn't
work. You need strong brands, and it's easy to buy around the Express'
ageing profile and declining sales. But, in fairness, they've since
taken a more sensible approach to rates and the fact they've kept the
papers running in this climate is perhaps an accolade."
Mediacom head of press Steve Goodman believes not many sales teams are
as dedicated as the Express group's. "They are always open to different
ways of trading. It is refreshing to hear them ask what kind of added
value they can bring to make it work for our clients."
'Keep on investing'
According to Zed Media press buying director Philippa Dunn, the new
owners will have to invest more in their products to succeed. "They put
money behind the Daily Star and won more advertising on the back of its
circulation growth. But they need to do the same with the Express
titles," she says.
"Their sliding sales are a big problem for the ad sales team. If
something isn't done soon, they might not have a product to sell."
Carat press director Tim Kirkman adds: "I would love to see the Express
titles return to their former glory, but there's a long way to go. It's
hard to see what the new owners have brought to the party."
So what might an end of year report conclude? Perhaps: "Can be
troublesome. Started the year badly but has worked hard since and has
enjoyed some success. Must improve next term."
A YEAR IN THE LIFE OF THE CRUSADER
The story so far...
If nothing else, Richard Desmond's takeover of the Express group has
provided a beanfeast for media correspondents and diarists, the likes of
which hasn't been seen since the Robert Maxwell era.
The comings and goings and rumours emanating out of Ludgate House have
provided a steady stream of colourful copy over the past year. These are
some of the highlights:
NOVEMBER 2000
Lord Hollick's United News & Media sells Express Newspapers to Richard
Desmond's Northern & Shell, publisher of OK! and a string of soft porn
magazines, for £125m. Two other prospective bidders - Hollinger
and Associated - complain that they weren't allowed to make bids.
Desmond ups the papers' print run and invests in a £1m television
ad campaign. Star columnist Mary Kenny quits, saying that as a Catholic,
she couldn't work for someone who "coarsened culture".
DECEMBER
Sixty commercial staff are made redundant, including MD Andy Jonesco and
ad director Richard Bogie. Daily Express editor Rosie Boycott protests
to Desmond at the inclusion of pregnant women on the redundancy
list.
Columnist Peter Hitchen, political editor Anthony Bevins and home
affairs editor David Taylor quit. Four Express websites are sold, with
the loss of 50 jobs. News that Boycott and 24 other senior staff
received £40,000 handouts from Hollick is met with uproar.
JANUARY 2001
After a two-month stand-off, Boycott finally walks away with a £200,000 pay-off. She is replaced by associate editor Chris Williams.
Boycott's deputy, Chris Blackhurst, and columnist Topaz Amoore also
quit. OK! staff move into the Express building. It is reported that
Desmond is keen to offload his stable of adult magazines for about
£20m. The Manchester and Glasgow sales offices are closed and
regional sales are managed from London.
FEBRUARY
The Express and the Mail call a truce in their increasingly bitter war
of words. The Mail had written to Express readers suggesting the paper
was owned by a pornographer. The Express retaliated with a series of
brutal attacks on the Rothermere family, owners of the Mail. The
Express' star astrologer, Jonathan Cainer, lured from the Mail a year
ago, quits to join The Mirror. Commercial director Paul Woolfenden is
made redundant and head of display advertising Mark Milner quits.
MARCH
Desmond sends letters to the papers' 540 journalists, requesting 145
redundancies. The Telegraph group exercises its option to buy the
Express' 50% share of West Ferry Printers, which prints papers for both,
but they fail to agree a price. The Express papers' marketing budgets
are trebled to £25m and its buying account is split between three
agencies: OMD, CIA and Mediacom - although CIA later loses its place on
the roster. Express sports chief Mike Allen quits.
APRIL
The exodus of senior journalists continues with the resignations of
assistant editor Robert Jobson, associate editor Sue Matthias, columnist
Peter Oborne and head of news Sean Rayment. Following earlier promotions
involving OK! magazine, the Daily Express is given away free with any
magazine bought in WH Smith, adding to the paper's mounting ABC bulk
sales.
MAY
Sunday Express editor Richard Pilgrim exits after complaining about
Desmond's editorial interference in a memo leaked to The Observer. He is
replaced by OK! editor Martin Townsend. Also departing are the papers'
two ad controllers, Mark Hopkins and Chris Marston.
JUNE
After more than 100 years of supporting the Tories, the Daily Express
comes out in support of Labour. Reports suggest the Express is planning
to move out of Ludgate House following rows between Desmond and Hollick
over rent charges.
JULY
Desmond hires former Capital Radio executive Richard Park to explore
radio opportunities He is also linked with Mohammed al-Fayed and a bid
for the Sunday People. The group sues Jeffrey Archer for the £2m
costs awarded to the jailed peer in his 1987 libel action against the
Star.
Paparazzo Jason Fraser leaves his role as executive director four months
after joining on a £1m salary. The Express' third head of
classified this year, Fleur Edwards, exits after just seven weeks.
AUGUST
Desmond projects group ad revenues to increase by £10m to £125m in 2001, with profits between £35m and £44m, after
axing 430 staff and cutting the payroll by £20m. A raid by a mob
on the papers' offices damages computers and disrupts production.
Express journalists complain to the NUJ about proprietorial interference
and the paper's 'xenophobic' coverage of the refugee crisis. Foreign
editor Jacqui Goddard quits after complaining about the 'dumbing-down'
of the paper.
SEPTEMBER
Hollick sues Desmond for £4m, which he claims he is owed from the
sale of the Express group. Desmond talks to the Barclay brothers about
taking a stake in Sunday Business. Daily Express sports editor Chris
Baldock and veteran diarist John McEntee quit. The Mirror's star
football writer, Harry Harris, is lured to the Daily Express with a
£250,000 contract. Harris joins Brian Woolnough, who has been
poached from The Sun, where he was the chief sports writer.
OCTOBER
Sunday Express reporter Yvonne Ridley is released by the Taliban, having
been captured disguised as an Afghan woman and without identification
documents. Critics denounce the mission as "sheer folly". Former Labour
Party general secretary Margaret McDonagh is appointed general manager
of Express Newspapers.