MARKETING MIX: A word to the wise

He started out with MFI Furniture, spent five years in ad agencies and then moved to Sony PlayStation as head of marketing. Now Geoff Glendinning is a partner in Third Planet International, a marketing agency whose recent assignments range from creating a logo for the Ministry of Sound to pan-European ad campaigns.

He started out with MFI Furniture, spent five years in ad agencies

and then moved to Sony PlayStation as head of marketing. Now Geoff

Glendinning is a partner in Third Planet International, a marketing

agency whose recent assignments range from creating a logo for the

Ministry of Sound to pan-European ad campaigns.



Geoff meets a lot of people and admits: ’It is an unfortunate part of

human nature that we form an initial opinion of people based on our

first impressions. I say unfortunate because in business we want to work

with good people but it is often difficult to tell whether a person is

genuine or just looks good at what they do.



’My old managing director at Sony used to say ’perception is reality’

and, although the statement used to annoy me a bit, it is absolutely

true.



My personal translation is that there are a lot of people who appear to

be good at what they do but are not. But it is difficult to tell the

good from the bad and it takes time for an accurate opinion to be

formed.



’So how can you tell if someone is genuine? There is no simple answer.

It takes time. But the best advice I was ever given is that eye contact

is essential when talking and listening to people. So if you are at a

function and you are in conversation with someone who is continuously

looking over your shoulder, then add them to your git list.’



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