Nearly half of all Britons have used the web in the past year to access information about the government, according to Ofcom. However, communications minister Lord Carter said it is confusing to have multiple government websites with no architecture linking them.
In the 'Digital Britain' report launched last week, Carter stated that government should develop a 'roadmap' to a new programme of digital switch-over of public services, so that people access student loans, electoral roll and school registration, and debt advice online.
Each government department has been tasked with identifying one such service to be switched by 2012.
Driving digital home, page 17.
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