The Advertising Standards Authority (ASA) has warned the Daily
Express to make its paid-for promotions clearer, following four
complaints against a push for the Royal Mail that ran in October
2001.
The campaign gave consumers the chance to win a £1million stamp
when they bought a book of 12 first class stamps. Those who complained
stated that the front page flash - "Win £1million in time for
Christmas, amazing first class giveaway, full details page 3" -
insinuated that the promotion was being run by the newspaper. Given that
the Royal Mail was behind the push, the flash was, therefore, an
advertisement.
According to the newspaper group the content of the front-page flash was
editorial, not a sales promotion, because it related to editorial
content. The Express has assured the ASA that in future it will not
publish editorial flashes that could be reasonably mistaken as
advertising promotions.
An ASA spokesperson said that newspaper promotions are often picked up
on because of the high profile nature they have with the consumer, but
that it was the paper's duty to clearly differentiate between a
promotion and editorial.
The Express was also pulled up for a travel promotion offering readers
£98 return flights all over the US for every reader. ASA
considered that the phrase "for every reader" was misleading and
exaggerated the number of flights available. It also felt that the
footnote - "fares will be on sale from 9am Saturday 10 November 2001.
All fares to be booked and paid for by 10pm Sunday 11 November 2001" -
contradicted the headline claim.
The ASA concluded that the front page flash was again misleading, and
told advertisers not to use the claim "for every reader" unless
sufficient promotional items were available for redemption.