Eurotunnel marketing chief Peter Stratton is quitting the company,
as marketing for the joint UK-French tunnel is moved entirely to
France.
Stratton, passenger marketing and sales director of Eurotunnel, leaves
this week to run his own recruitment company.
His departure signals a shake-up which will see Eurotunnel’s marketing
responsibilities, currently split between the UK and France, centralised
in Calais.
French marketing chief Eric Barrois is heading marketing for both
countries and sales will also be run out of France in future.
Jackie Keene, senior marketing manager and Stratton’s deputy, is leaving
at the end of April and those in other UK marketing roles will report to
Barrois.
The transfer to France, together with the abolition of duty-free last
summer, is likely to result in a review of Eurotunnel’s agency
arrangements.
Advertising for Eurotunnel’s cross-channel train services has been
handled on a project basis by Ogilvy & Mather since 1998 but, more
recently, Eurotunnel has focused on direct marketing and its loyalty
scheme, Points Plus, handled by Carlson.
Stratton said: ’There is 97% awareness of our services now and we are
not spending so much above the line. The focus in future will be on
increasing passenger interest in the destinations - but there is no
planned branding campaign.’
Stratton has bought Simpson Recruitment, a specialist in travel
marketing jobs.
Simpson Recruitment head-hunted Stratton 12 years ago for P&O European
Ferries, where he eventually became marketing director. He joined
Eurotunnel in May 1998 from Connex Rail, where he was commercial
director.
Eurotunnel’s latest results, for the year to December 31, showed
operating profits up to pounds 210m from pounds 184m the previous year,
although it still has underlying losses of pounds 139m and has still to
make a pre-tax profit.