Procter & Gamble must be pleased with the success of Sunny Delight,
which Marketing’s Biggest Brands survey last week revealed was the
fastest-growing grocery brand launch of the 1990s. Whether it’s pleased
with the hostile reaction to its brand’s success is another matter.
The national press were quick to follow up the survey, which reported
that Sunny Delight now has UK sales of pounds 160m. But the response
from both the press and the food pressure groups was fiercely critical
of how the brand is being marketed.
The P&G product came under fire for an advertising and retail campaign
that seeks to position it as a healthy, vitamin-filled drink, despite
the fact that it contains only 5% fruit juice and its main ingredients
are water and sucrose.
’Unreal thing takes on the real thing’, declared The Guardian, comparing
it with Coca-Cola. ’Money Delight’, said The Mirror, which also ran an
article headed ’Sweet Nothing’, by its medical correspondent, Jill
Palmer, who warned: ’Sunny Delight was launched as a healthy alternative
to fizzy favourites, but in fact is mainly sugar and water.’
The Daily Mail was probably the most cutting, with a headline that
screamed ’Health row as ’sugary water’ sales hit pounds 160m’. The Food
Commission was also wheeled out to give its views, and declared: ’The
image comes across as a very healthy, fresh fruit-juice drink, and mums
think it’s good for their children. In fact, it is full of thickeners,
colourings and flavourings to make it look like fruit juice, when it’s
just a very sugary drink. Basically it’s just a marketing con.’
Items also appeared on Channel 5 News, the BBC’s Watchdog and Radio 4,
all carrying attacks on the brand. To P&G’s credit it came out fighting
in defence of its successful product, declaring that it was marketing
the ’vitamins-enriched beverage’ honestly, and that the issue was being
drummed up largely by the Food Commission, rather than by consumers.
P&G’s director of public affairs, Gary Cunningham, also said that one of
the key claims being levelled against it as a ’con’ was quite simply
wrong. ’People have said that we put Sunny Delight in chillers, when it
doesn’t need to be stocked there. In fact,that is how it needs to be
stored to stop vitamin levels declining.’ Cunningham says P&G will make
no changes to packaging, promotion, or point-of-sale, following the
protest.
But by producing a drinks brand that so clearly positions itself among
the company of fresh juice drinks, P&G surely knew the trouble it was
letting itself in for. It may be too extreme to say it is conning the
public, but the associations are very strong, no matter what it may say
on the label.
The flak Sunny Delight has attracted is another reminder of the
difficulties involved in marketing products aimed at children. Sunny
Delight is clearly a huge marketing success, but P&G’s bid to market it
as a healthier alternative to rival soft drinks has certainly created
some confusion over what type of drink it is.
It will be interesting to see if the adverse publicity around the drink
impacts on its performance in Biggest Brands next year.