Adam Kirby is quitting as Bates Dorland’s top account man on its
Heinz and Superdrug business after just 15 months because of what he
says is his growing disillusionment with the state of the ad
industry.
Hired by Dorlands in November 1997 from Lowe Howard-Spink, where he ran
the high-profile Stella Artois account, he is leaving to spend a year
travelling the world with his girlfriend ’to refresh myself and get some
perspective on things’.
Kirby’s place on the Heinz account is being taken by Nick Gutfreund,
another former Lowes staffer, who joined Dorlands four months ago and
already runs the agency’s Center Parcs business. Responsibilities for
Superdrug have yet to be reassigned.
Kirby, 37, who told Graham Hinton, the Dorlands chairman, last year of
his intention to take time out, stressed his departure was not the
result of any problems at the agency.
’They’re a terrific bunch of people,’ he said. ’This is a personal
decision. I used to love my job. Now I don’t.’
Kirby, who has worked in marketing and advertising for 15 years, cited
what he claimed was a breakdown of trust between agencies and clients as
the reason for his decision to go.
’There needs to be a change in the way we do business with each other,’
he explained. ’Where are the relationships built on mutual trust?’
Kirby claimed advertising had become a commodity. ’It’s very dispiriting
when clients are not interested in what we’re saying. It’s become like a
World War One battle.’
He added: ’Clients have to understand that the vast majority of their
brand equities have been added by the skills of their agencies, which
need to be better rewarded. Everybody is at fault - but the industry
needs to sort it out.’
Kirby said he was undecided about a future return to the business.
’Maybe I need a year to make myself realise what I like about it.’