The BBC's revelation that it is considering an additional charge on
top of the licence fee for its online content has raised eyebrows, but
it did not come as a bolt out the blue. Debate has long raged over
Auntie's dalliances with commerce. The organisation is currently trying
to raise pounds 1.1 billion in non-licence fee revenue by 2006, at the
behest of the Government.
It was director of new media Ashley Highfield who put the cat among the
pigeons this time with his admission that the beeb has got its eye on
the internet as a source of cash.
With current new-media spending at pounds 73 million a year, he claims
additional money is needed to develop the beeb's broadcast streaming
business. In an attempt to take away some of the heat, he has promised
that the BBC, as a good public service broadcaster, will ring-fence its
news and education content to ensure unrestricted access.
In response to Highfield's comments, a BBC spokesperson says : "Everyone
in the organisation is encouraged to look at possibilities to hit the
Government's target. This is through savings and some commerce."
The beeb's latest revelation has been called "kite flying" by some
sectors of the new-media industry, including Channel 4.
It is believed that Highfield's comments were simply testing the
reaction towards the beeb charging for content.
"It did occur to me that the BBC was flying a larger number of kites in
what it was saying than you would have seen in the film Mary Poppins,"
says Mark Brandon, chief operating officer at Channel 4 Interactive.
But Brandon believes Auntie could be simply taking the line of other
broadcasters and looking at its options online.
"Leaving aside the regulatory question, which I believe will be
addressed in due course, I think it is a statement of fact that any
owner of content is going to choose to look at a pay-per-play model," he
says.
The regulatory question, as Brandon puts it, has certainly caused
feathers to fly. Industry body the British Internet Publishers' Alliance
(BIPA) is now demanding that a clear line be drawn on the
commercialisation of the BBC. Instead of being self-regulatory, it wants
Auntie to answer to watchdog the Office of Communication (OFCOM), which
is responsible for electronic media standards.
"By seeking commercial revenues to build its internet presence, the BBC
will distort competition and cause real hardship for competitors," says
Angela Mills, director of BIPA.
She describes how the BBC, with its giant public broadcaster's purse,
could be stifling competition on the internet.
"I know of somebody who had a really good idea in education online," she
explains. "Then right at the last minute, the investors pulled out
because the BBC was understood to be doing the same thing, and it was
felt that there would be no competition with its level of funding."
Mills draws parallels between what she believes might happen in the
internet arena and what has happened in the software industry.
"In terms of the internet market, with the BBC we could see the creation
of a monolith similar to Microsoft in the software market," she
warns.
Rival watchdog the Institute of Practitioners in Advertising (IPA) sees
charging for content as the thin end of the wedge.
Hamish Pringle, director general designate at the IPA, comments: "It's a
warning shot that it could be challenging for advertising revenues."
Whatever the beeb expects to make from charging for streaming content,
the final figure could disappoint many. Bearing in mind the fact that
talk revolves around charging for access to TV shows and radio online,
it's a grey area when it comes to whether viewers would actually pay for
this or not.
"One of the things we're fairly sure of is that people don't consume
much entertainment content on their PCs," says Tim Grimsditch, analyst
at Forrester Research.
He believes that the idea of Auntie raking in loads of cash from
programming over the web is a non-starter. He says that academics,
business people and what he calls "crazies", or niche audiences who
can't get enough of the box, would be the core market for streaming the
BBC's archive online. Yet their numbers might not add up to much.
With the status-quo pretty much ensured until the licence fee comes up
for review in 2006, it is likely that the corporation will be looking at
a significantly changed market if it gets the go-ahead to charge.
Grimsditch says: "By 2006, we're really taking about widespread
broadband and video-on-demand through the television. The way in which
programming comes into the home is going to be different to how it's
done now."
As a clue, the spin-off BBC Worldwide has already signed deals with
video-on-demand providers, such as Yes Television, to supply hit shows
such as Absolutely Fabulous and Men Behaving Badly.