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Miriam Margolyes reads the true account of Janet, an elderly woman who will be spending Christmas alone this year.

Margolyes' Janet is independent and bravely says she doesn’t mind solitude, but admits she finds it strange when she realises it's been days, or even weeks, since she last spoke to another human being.

One of two, the other ad in the series stars James Bolam as Roy, who describes how he gets by now he's older and alone. The campaign urges viewers to support, which provides weekly friendship calls.