Cereal giant Kellogg is hoping to put a tumultuous year behind it,
with a dual push on prices and products that seems to be stirring
viewers’ interest.
Four 20-second executions by J Walter Thompson have been drawing
attention to the price cuts on popular cereals such as Frosties, Rice
Krispies and Optima. Busy mums are shown in the supermarket trying to
stop their youngsters filling their basket with treats they can’t
afford.
’Juggling the family shop isn’t easy, especially when you want them to
have their favourite. Now with Kellogg’s help you can,’ says the
voiceover.
The campaign, at number four in this week’s Adwatch, was followed in
late February by the launch of Chocolate Rice Krispies Squares, a coated
version of the marshmallow cereal bar introduced in 1997. A zany
30-second spot, by Leo Burnett, shows a man jiving around in his
underpants before being doused by a load of brown gunk.
’The price cuts campaign needed a look and a common theme, in a
situation everyone can relate to,’ says Sam Southey, JWT account
director. ’By using moving products and incorporating the brand equities
of the Kellogg’s characters we are reminding mum Kellogg’s is helping
her get the best for less.’
The Michigan-based manufacturer needs some good news after a year that
included boardroom bloodletting, a profits warning and controversy over
its ads. The UK breakfast cereal market grew by only 4.4% between 1996
and 1998, while retailers own brands’ surged 9% to take a one-third
share, according to Taylor Nelson Sofres Superpanel.
Kellogg’s top two executives left after nearly two decades, and
Jean-Louis Gourbin, formerly president of Kellogg Asia-Pacific, has been
brought in to rescue the European operation. A job cull is expected in
North America as part of an attempt to slash overheads and reverse the
15% decline in profits forecast for the year.
As a pioneer of breakfast cereals Kellogg still dominates the category,
holding its own against Nestle, Quaker, Weetabix and retailers’ own
brands.
It has dealt with the own-label challenge by maintaining a high price
differential.
But that only worked as long as the market continued to grow; recently
consumers have been deserting sugary processed foods in favour of
healthier alternatives. The price policy has seemed misguided, and
critics say the company has been slow to respond to changing
conditions.
Cuts now, however belated, bring it more in line with its rivals: a spot
check by Marketing showed the selected brands to be around 10% more than
Safeway equivalents, down from 30% previously.
The nutrition issue is proving harder to confront. A ’Serving the
nation’s health’ campaign launched a year ago to talk up the
weight-control benefits of cereals was attacked for exploiting
insecurities over anorexia.
However, the company says its research shows that the health pitch wins
sales, and it intends to follow up its price promotion with ads later
this year that educate parents about the nutritional value of breakfast
cereals.
Kellogg has also stepped up relationship marketing activity. Since 1996
it has been building its customer database through roadshows, web
marketing and prize draw incentives, and recently delivered a direct
mail shot to 1.5 million customers.